Terms of service
These terms govern the use of Konvosa (“we”). By creating an account or using Konvosa you agree to them on behalf of yourself and the organization you represent.
The service
Konvosa lets a team receive, manage and answer customer conversations from connected channels. Konvosa is in development, and features may change.
Your account
Keep your sign-in details secure. You are responsible for activity in your workspace and for the people you invite to it.
Your content
You keep ownership of the content in your workspace. You grant us the rights needed to host, process and send it to provide the service. You are responsible for having the right to collect and process the data of the people you talk with, and for following the rules of every channel you connect, including the WhatsApp Business, Instagram and Messenger policies.
Acceptable use
Do not use Konvosa to send spam or unsolicited bulk messages, to break the law, to infringe others' rights, or to interfere with the service or other customers.
Third-party channels
Connected channels are provided by third parties under their own terms. We are not responsible for their availability or decisions, such as a provider limiting or suspending an account.
Fees
Paid plans, when offered, are billed as described at sign-up.
Ending use
You may stop using Konvosa and delete your workspace at any time. We may suspend accounts that break these terms.
Disclaimer and liability
The service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim.
Changes
We may update these terms and will post the new version here.